We advise you to please report any issues to our Management Team immediately, so we can better assist you with an immediate resolution. We're sorry to hear that you were not happy with the rates available at your time of booking. We try to accommodate all of our guests and are usually at a very high occupancy rate. Please know that all room rates are based upon availability, which is constantly changing as rooms are booked 24/7 through several outlets. If you prefer a smoke-free experience, please visit our premium slots and table games venue, our smoke-free Mezzanine Casino on level 2.
Although smoking is permitted at our facility we understand that it should never interfere with the comfort of our guests.
Hello ErinRoseOB, We thank you for taking the time to submit a review and we value your feedback.